Shipping & Returns
At Innate Allure, I strive to provide the best shopping experience and customer service. Our shipping methods are efficient and reliable, ensuring that your orders are delivered in a timely manner. We take great care in packaging your products to ensure they arrive in perfect condition. The costs for shipping are transparent and reasonable, allowing you to shop with confidence.
If you have any questions about my shipping methods, packaging, or costs, feel free to reach out to kaila@innateallure.net. We are here to assist you and make your shopping experience seamless and enjoyable.
At Innate Allure, I value transparency and clarity in my policies. If you have any inquiries or need further details about our shipping policy, do not hesitate to contact us. I am dedicated to providing you with the information you need to make informed decisions and enjoy the convenience of shopping with Innate Allure.
RETURN & EXCHANGE POLICY
At Innate Allure, we take pride in offering handpicked skincare products from trusted brands, each thoughtfully selected and approved by our licensed Black esthetician. We want you to feel confident and supported in your skincare journey.
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I accept returns within 14 days of delivery on unopened, unused products in their original condition and packaging. To initiate a return, please email me at kaila@innateallure.net with your order number and reason for return.
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Customer is responsible for return shipping costs.
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Refunds will be processed once the item is received and inspected.
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I do not offer product exchanges at this time. If you’d like a different item, you may return your purchase (if eligible), and place a new order.
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If this product was not directly recommended to you during a consultation or appointment, please make sure it aligns with your skin needs before purchasing. We cannot be responsible for skin reactions due to self-selected products.
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Need help choosing the right product? I am happy to guide you!